ABOUT SHIPPING: AUSTRALIA

Shipping Options

We ship all Australian orders via Australia Post to ensure reliable and fast delivery nationwide.

  • Standard Shipping: Free on all orders (2–5 business days)

  • Express Shipping: $9.99 flat rate (1–3 business days)

  • Free Express Shipping: Automatically applied when you spend $100 or more

All delivery times are estimates provided by Australia Post and may vary slightly depending on your location.

Order Processing

Orders are processed and dispatched within 1–3 business days.
You’ll receive a tracking number and link via email as soon as your parcel has been sent.

We currently do not offer local pickup. Deliveries can be made to residential addresses, PO Boxes, and Parcel Lockers anywhere in Australia.

Discreet Packaging

All orders are shipped in plain, unbranded packaging with no references to the products or our business name.
We value your privacy and discretion at every stage of the delivery process.

Damaged or Faulty Items

If your item arrives damaged or faulty, please contact us within 30 days of receiving your order.
We will send a replacement as the preferred solution.
If a replacement cannot be sent, a refund will be issued instead.

Change of Mind Returns

Change of mind returns are accepted as long as the product:

  • Has not been used, and

  • Is in its original, presentable condition.

Refunds for change of mind cover the product only (shipping costs are non-refundable).
Please contact us before returning any item so we can provide the correct return details.

Unclaimed or Returned Parcels

If a parcel is returned to us as unclaimed or undeliverable, we will refund the product cost only.
Shipping charges are non-refundable, as customers are provided with tracking details and it is their responsibility to monitor the delivery.

Address Accuracy

Please double-check your shipping details before completing checkout.
Orders are shipped to the exact address provided at the time of purchase, and we cannot be held responsible for parcels sent to an incorrect or incomplete address.

Any furthers questions or queries - please click here to contact us.