RETURNS & REFUNDS

AUSTRALIA:

For returns and refunds, customers have up to 30 days from receiving their order to contact us should your order be faulty or for change of mind.

Change of mind
For "change of mind" returns the product must not be damaged or opened/ still sealed so it can be resold. The customer is also responsible for paying shipping costs to return the item. Customers will only be reimbursed for product cost.

Faulty or damaged goods
For faulty or damaged goods received the product will be replaced. We will ship a replacement product to you as soon as possible. If a replacement is not possible then a full refund will be given.

REST OF THE WORLD/ INTERNATIONAL:

Change of mind
"Change of mind" IS NOT applicable for international orders. Once ordered we will not accept a return for change of mind so it is important our international customers be certain of their purchases.

Faulty or damaged goods
For faulty or damaged goods received the product will be replaced. We will ship a replacement product to you as soon as possible. If a replacement is not possible then a full refund will be given.

FURTHER HELP
If you have any further questions or queries about our policies please contact us.